Frequently Asked Questions (FAQ)
💡 Product Information
Q: How does the GlowZap IPL Hair Removal Device work?
A: GlowZap IPL uses Intense Pulsed Light (IPL) technology to target hair follicles and inhibit future hair growth. With regular use, it provides long-lasting, smooth skin without the need for shaving or waxing.
Q: Is IPL hair removal safe?
A: Yes! GlowZap is clinically tested, FDA-approved, and dermatologist-recommended for safe and effective use at home.
Q: Does it work on all skin tones and hair colors?
A: GlowZap works best on light to medium skin tones with dark hair, as IPL targets melanin. It may be less effective on very light blonde, gray, or red hair and not suitable for very dark skin tones.
Q: Can I use it on my face and sensitive areas?
A: Yes! GlowZap is safe for use on the face, underarms, bikini line, and legs. However, avoid direct use around the eyes.
🛍️ Ordering & Shipping
Q: How long does shipping take?
A: We offer fast, tracked shipping worldwide! Shipping times:
• USA & UK: 5-10 business days
• Canada & Australia: 7-14 business days
• Europe: 7-14 business days
• Rest of the World: 10-20 business days
Q: How do I track my order?
A: Once your order ships, you’ll receive a tracking number via email. You can track it on our ORDER TRACKING page.
Q: Do you offer free shipping?
A: Yes! We offer free shipping on all orders.
💰 Payments & Returns
Q: What payment methods do you accept?
A: We accept Visa, Mastercard, PayPal, Apple Pay and Google Pay.
Q: Do you offer refunds or returns?
A: Yes! We offer a 90-day money-back guarantee if you’re not satisfied. Simply contact our support team for a hassle-free return.
Q: What if my GlowZap IPL device is faulty?
A: We stand by our products! If your device is defective, we will send you a free replacement or full refund.
📞 Customer Support
Q: How can I contact you?
A: Our support team is available 24/7! Reach us at:
📧 Email: support@shopyazful.com
Q: Do you offer a warranty?
A: Yes! Every GlowZap IPL device comes with a 1-year warranty for peace of mind.
🚀 Get Started Today!
Still have questions? Contact us anytime—we’re happy to help!